My Role
The Discovery Bay Access Management App, commissioned by HKR INTERNATIONAL, enables residents and staff to conveniently manage building entry and exit. The application is designed to promote smart building and digital management, reduce the need for manual operations, and provide round-the-clock real-time management, thereby minimizing reliance on manual handling of building affairs.
"Manual registration of visitors leads to unnecessary manpower consumption."
"When issues arise in the building, residents have to call staff to report the problems."
Residents and security staff still rely on phone calls or paper-based methods to arrange tasks. The outcome is delays, increased manpower requirements, lack of real-time records, and countless hours wasted in back-and-forth communication. What they need is a fast and scalable digital solution.
This project is designed to work with a QR code scanner and a kiosk; accordingly,
I designed and adapted the relevant features to support these use cases.
"Resident App — Making home access more convenient"
"Staff App — Making property management easier"
Digital management is the trend of the future. My goal is to ensure that everyone can manage everything with just one mobile phone—no training required, with zero friction. Both staff and residents will be able to handle all tasks instantly and respond to unexpected situations in real time.
Staff app | Resident app |
|---|---|
In the staff app, the visitor system (ID verification and visitor profile creation) is integrated alongside parcel management. | The resident app enables quick visitor registration, building access control, and facility usage, allowing visitors to enter without paper forms or additional back-and-forth communication |
🌟 Scan the user profile QR code to verify identity or collect parcels. | 🌟 Pay management fees anytime, anywhere via e-payment. |
🌟 View visitor logs from the past 24 hours (including visited floors and purpose of visit). | 🌟 No separate notice to the management office is required; users registered under the property ownership will automatically be granted app access |
🌟 Real-time alerts highlight incident locations or flag unusual door-opening events. From the console, management can issue warnings, and users with the Staff App will receive instant notifications. | 🌟 Reserve clubhouse facilities (including the swimming pool, etc.). |
Shared features:
🌟Call elevators, remotely unlock the main door and mailboxes, and receive lobby kiosk–initiated video calls directly within the app.
After three months of development, the app is ready to go live once the property launches for sale. New buildings in Discovery Bay are currently under construction and will be connected to the smart management systems, enabling smarter building operations through the app.
